Frequently asked questions

Below you will find the most common questions we get asked. Please get in touch if you can’t find the answer you are looking for.

Select FAQ’s

Shooting Glasses & Lenses

Prescription & Eyesight

Payment & Shipping

Shooting Glasses FAQ’s

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Minus (-) means you are short sighted (Myopic) i.e. you can see close up but objects viewed in the distance appear blurred. And plus (+) means you are long sighted (Hyperopic) i.e. objects viewed close up may be out of focus.

Astigmatism: This is where the curvature of the front surface of the eye is not perfectly round. Your vision will be blurred at most distances if the astigmatism is significant. A correction for astigmatism will be recorded in the ‘Cylinder’ and ‘Axis’ part of the prescription. Axis is simply an angle, at which the Cylindrical power of your lens sits. This angle is measured in degrees (1 degree to 180 degrees)

Presbyopia: This is where the lens inside your eyes loses its flexibility so that focusing on objects close up becomes difficult. It is part of the natural ageing process of the eye and usually affects people in their mid 40s. A correction for presbyopia will be recorded in the ‘Near’ and ‘Intermediate’ part of the prescription.

It is common to have no values for any one of the prescription sections, in which case you might see the letters “PL” or “plano” which means zero.

Do ZS-SPORT frames fit all face sizes?

Yes, the ZS-SPORT frame has a fully adjustable bridge. This allows the frame to be vertically adjusted to fit the bridge of any nose.

Can I change the lenses in my ZS-SPORT frames?

Yes you can. See our lens replacement service. 

 

Does the colour of the clay I shoot impact the lense colour I should choose?

Yes, lighting levels and the clay colour (orange or black) have a huge impact on the contrast between the clay and background. Choose from the range of 6 colours to perfect the contract between your clay and the backgroup.

When shooting clays, can I just wear my contact lenses?

Due to the nature of contact lenses sitting on the eyeball, they naturally flex as the eye moves. This significantly reduces the uniformity and clarity of vision required to shoot accurately.

In addition, as the contact lens dries the quality of vision is impaired. Throughout the day the tear ducts produce natural secretions that would normally be blinked away when not wearing contact lenses. However, these build up when wearing lenses and distort the vision.

By wearing ZS-Sport frames these issues are negated with the additional safety benefit of our polycarbonate shatterproof lenses.

My scores are falling... Could I have eye dominance problems?

You may be suffering from eye dominance issues. Eye dominance is the tendency to prefer visual input from one eye to the other. Typically eye dominance correlates to hand dominance (eg a right-handed person will have a dominant right eye).

For 30% of the population, this is not the case. When “cross dominance” occurs, accuracy and performance is greatly affected. See our guide to understanding, testing, and overcoming eye dominance. 

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Minus (-) means you are short sighted (Myopic) i.e. you can see close up but objects viewed in the distance appear blurred. And plus (+) means you are long sighted (Hyperopic) i.e. objects viewed close up may be out of focus.

Astigmatism: This is where the curvature of the front surface of the eye is not perfectly round. Your vision will be blurred at most distances if the astigmatism is significant. A correction for astigmatism will be recorded in the ‘Cylinder’ and ‘Axis’ part of the prescription. Axis is simply an angle, at which the Cylindrical power of your lens sits. This angle is measured in degrees (1 degree to 180 degrees)

Presbyopia: This is where the lens inside your eyes loses its flexibility so that focusing on objects close up becomes difficult. It is part of the natural ageing process of the eye and usually affects people in their mid 40s. A correction for presbyopia will be recorded in the ‘Near’ and ‘Intermediate’ part of the prescription.

It is common to have no values for any one of the prescription sections, in which case you might see the letters “PL” or “plano” which means zero.

When target shooting, which lens material should I use?

Lenses are either made of plastic or polycarbonate material.

They offer equal optical quality; including clarity and uniformity of prescription throughout the lens. The only difference is the polycarbonate lens provides the added benefit of providing shatterproof protection.

Safety guidelines govern Full Bore Rifle shooting lenses must be made of polycarbonate. While Smallbore Rifle, indoor air pistol and indoor air rifle shooters can choose between plastic or polycarbonate lenses.

Should I choose single vision or bifocal lenses?

Single-Vision lenses sharpen your focus whilst taking aim and shooting. Bifocal lenses sharpen your focus on both nearby and far away objects.

 Benefits of Bifocal Lenses

 Target shooting competitors benefit from a second lens on the non-shooting eye, allowing clear focus when adjusting sights and marking scores.

Clay & Game Shooters benefit from a small bifocal at the bottom of the lens which allows clear focus when re-loading and marking scores.

If you require bifocal lenses, they can be selected at checkout.

I have broken my glasses - do you offer repairs?

We can usually supply replacement parts for broken or damaged frames. Get in touch with our team and we will be happy to help.

 

Rear-sight Lens Holder: can I change the lens when my prescription changes?

Yes, if your prescription changes you can simply order a new lens that you can fit into your current rear sight lens holder. Order replacement lens.

Eyesight and Prescription Questions

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Your written prescription from your optician is a record of the visual correction that your eyesight requires. This will be noted with a series of numbers preceded by a plus (+) or minus (-) sign.

Minus (-) means you are short sighted (Myopic) i.e. you can see close up but objects viewed in the distance appear blurred. And plus (+) means you are long sighted (Hyperopic) i.e. objects viewed close up may be out of focus.

Astigmatism: This is where the curvature of the front surface of the eye is not perfectly round. Your vision will be blurred at most distances if the astigmatism is significant. A correction for astigmatism will be recorded in the ‘Cylinder’ and ‘Axis’ part of the prescription. Axis is simply an angle, at which the Cylindrical power of your lens sits. This angle is measured in degrees (1 degree to 180 degrees)

Presbyopia: This is where the lens inside your eyes loses its flexibility so that focusing on objects close up becomes difficult. It is part of the natural ageing process of the eye and usually affects people in their mid 40s. A correction for presbyopia will be recorded in the ‘Near’ and ‘Intermediate’ part of the prescription.

It is common to have no values for any one of the prescription sections, in which case you might see the letters “PL” or “plano” which means zero.

Can I use my regular everyday prescription?

Yes, when completing your order just provide your distance vision prescription from your optician.

This is the prescription that is in the glasses you use for driving and watching TV.

If you would like some help interpreting your prescription, you can attach an image of your prescription document when ordering.

Alternatively, you can select “send later” and we will collect the prescription over the phone. 

How up to date does my prescription need to be?

Prescriptions must be no older than 2 years.

Where can I get my prescription from?

In the UK, you can get an eye test from a registered optician at any time. Your completed prescription form should be presented to you after your eye test.

If they do not provide the prescription, ask. You are entitled to it under UK law and you are under no obligation to purchase any frames or glasses from the optician.

I don't have my prescription to hand, can I still order?

Yes! If you do not have your prescription to hand, simply select “send later” when placing your order.

After your order is completed online, our team will be in touch to take your prescription details at a convenient time.

Is there any legal age for buying prescription glasses online?

Yes, you have to be 16 years old or over. If you are under this age, please get in touch to discuss your options. 

If my prescription changes, can I replace the lenses in my existing frames?

Yes, We offer this service on all frames if they are in a suitable condition. 

This includes most shooting glasses, including ZS-SPORT.

Order replacement lenses.

I am confused by my prescription, can you read it for me?

Yes, this is not a problem. We can phone you to discuss your queries.

When ordering your glasses, you are asked for your prescription details.

If you have your prescription to hand, simply select “attach image”, to send us a photo. We can then read your prescription from the paperwork.

If you do not have your prescription to hand, simply select “send later”. After your order is completed, our team will be in touch to take your prescription details.  

DO NOT DELETE

Your written prescription from your optician is a record of the visual correction that your eyesight requires. This will be noted with a series of numbers preceded by a plus (+) or minus (-) sign.

Minus (-) means you are short sighted (Myopic) i.e. you can see close up but objects viewed in the distance appear blurred. And plus (+) means you are long sighted (Hyperopic) i.e. objects viewed close up may be out of focus.

Astigmatism: This is where the curvature of the front surface of the eye is not perfectly round. Your vision will be blurred at most distances if the astigmatism is significant. A correction for astigmatism will be recorded in the ‘Cylinder’ and ‘Axis’ part of the prescription. Axis is simply an angle, at which the Cylindrical power of your lens sits. This angle is measured in degrees (1 degree to 180 degrees)

Presbyopia: This is where the lens inside your eyes loses its flexibility so that focusing on objects close up becomes difficult. It is part of the natural ageing process of the eye and usually affects people in their mid 40s. A correction for presbyopia will be recorded in the ‘Near’ and ‘Intermediate’ part of the prescription.

It is common to have no values for any one of the prescription sections, in which case you might see the letters “PL” or “plano” which means zero.

What is my ‘pupil distance measurement’ (PD)?

Sometimes abbreviated to ‘PD’, it is the horizontal measurement between your pupil centres.

Most opticians do not write this information on your prescription. However, they are required to keep your PD on file so all you have to do is call and ask!

I have entered my prescription online, but I appear to be out of range for most or all products. What should I do?

Please contact us, as we can discuss your requirements and the available options.

Are bifocals an option?

Yes!

Target shooting competitors benefit from a second lens on the non-shooting eye, allowing clear focus when adjusting sights and marking scores.

Clay & Game Shooters benefit from a small region at the bottom of the lens which allows clear focus when re-loading and marking scores.

If you require bifocal lenses, they can be selected at checkout.

I would like to order two products using two different prescriptions. How can I do this?

Simply add the first product to your basket. You will be prompted to enter the prescription details for this product. 

Once you have added this product to your basket, repeat this process with product 2.

Do plastic & polycarbonate lenses provide the same optical quality as glass lenses?

Yes! Thanks to modern technology, plastic & polycarbonate lenses have superseded traditional glass lenses with the additional shatter-proof safety benefit.

What range of powers can you supply to prescription lenses?

This depends on both the application and the lens.

Typically, we supply to around a minus prescription up to -10 spherical (or Sph). A plus prescription up to +8 Sph, and cylinder (or cyl) up to +/-6.

If you are in any doubt, please don’t hesitate to get in touch.

Payment and Shipping

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Up to 10 working days from time of order – but usually they are done quicker.

 

Where do you deliver to?

We regularly deliver products worldwide. All UK shipping is free with recorded delivery. 

Is shipping free?

All shipping within the UK is free. See the checkout cart for international delivery prices.

When should I expect my order?

Due to the bespoke nature of lens manufacturing, it usually around 2 weeks to receive products within the UK, and 3 weeks internationally. 

What delivery method is used?

Glasses frames are sent UK – Special delivery
Lenses are sent UK – First Class
International deliveries are special delivery or signed for – this varies by country.

What is the returns policy?

In the unusual event of there being a problem, get in touch and our team are very happy to resolve the issue.

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Up to 10 working days from time of order – but usually they are done quicker.

 

I have entered some information incorrectly, what should I do now?

Contact us immediately by phone or by email. You must do this within 24 hrs as our ordering process is all automated.

Unfortunately, JHS Eyewear cannot be held responsible for wrongly entered information so please check your details carefully. If you would like assistance with your prescription, do get in touch!

What payment methods do you accept?

We accept Visa, Mastercard, Maestro and Paypal. Please get in touch if you would like to pay by another method, e.g. interbank transfer.

STILL LOOKING FOR AN ANSWER?

We are very happy to help!

Get in touch and one of the team will get back to you with an answer.

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Single-Vision lenses sharpen your focus whilst taking aim and shooting. Bifocal lenses sharpen your focus on both nearby and far away objects.

Benefits of Bifocal Lenses

Target shooting competitors benefit from a second lens on the non-shooting eye, allowing clear focus when adjusting sights and marking scores.

Clay & Game Shooters benefit from a small region at the bottom of the lens which allows clear focus when re-loading and marking scores.